FAQS

When do you deliver the order?
2-4 working days for Cairo & Giza .
5-7 working days for other governorates
How much are the shipping fees? 
Depends on the Governorate.

Please check our Shipping Policy section for more details.

Can I receive my order in branch?
Absolutely! Simply inform us during the confirmation call and select your nearest branch.

Please check our branches section for more details.

How can I know my accurate size?
You can check your Ring size through the Size Chart section.

Can I exchange/refund my item?
Yes, you can exchange through online store or return the item through any of our branches. 
- The item has to be in the same condition With the tag attached.

Kindly check the Exchange & Refund Policy Section for more details.

What are your Methods of payment?

Cash on Delivery

Online Payment

Kindly check our methods of payment section for more details.

How can I contact you?
You can contact us through Phone or WhatsApp on this number: 01068808535
or
Email: Elmalekforsilver@gmail.com

Please check Contact Us Section for more details